LIVE — U.S.-BASED INCIDENT RESPONDERS ON CALL 24/7

UNDER ATTACK RIGHT NOW?TALK TO A SECURITY EXPERT ASAP.

Ransomware, business email compromise, or an active intruder — our security team will quickly stop, investigate and resolve the threat by whatever means necessary. Contact us right away if you need immediate action.

Call Now

or Request Immediate Help | Prefer Email?

ENCRYPTED — A SECURITY EXPERT RESPONDS ASAP

REQUEST IMMEDIATE ASSISTANCE

Can't wait? Call (801) 503-5348
or email info@NetCyberOps.com

In your message, include your affected systems and scope, a timeline of events, known indicators (IPs, hashes, emails), and any containment steps already taken. This will give our work a jumpstart.

WHAT TO DO RIGHT NOW

WHAT TO DO IN THE FIRST MINUTES OF A CYBERATTACK

ISOLATE, DON'T ERASE.

Disconnect affected devices from the network — unplug the network cable or disable Wi-Fi. Do not power them off or wipe them; that destroys evidence investigators need.

PRESERVE EVIDENCE.

Note the time you noticed the problem, photograph any ransom notes or error messages, and leave system logs intact.

DON'T PAY OR COMMUNICATE WITH THE ATTACKER YET.

Let experienced analysts assess the situation and, if needed, handle threat-actor communication on your behalf.

ESTABLISH OUTSIDE LINE OF COMMUNICATION.

Don't communicate over a compromised environment. Setup a separate form of secure internal communication attackers can't access.

CONTACT US AND YOUR CYBER INSURER.

Reach us at (801) 503-5348. If you carry cyber insurance, notify your carrier — we can work directly with them and breach counsel.

WRITE DOWN WHAT YOU KNOW.

What happened, when, which systems, and who has been notified. This accelerates everything once we engage.

WHY NETCYBEROPS

THE HUMAN-ANALYST DIFFERENCE

HUMAN EXPERTS, NOT JUST TOOLS

Most vendors hand you software that flashes an alert and leaves the response to you. When you're facing an active breach, an alert isn't helpful. Our security team steps in and does the work — containment, remediation, and restoration — alongside your team.

Experts who act, not alert. Real people contain and remediate the threat, not a dashboard telling you to.

Fast, direct access. You reach a cybersecurity expert — no hold queues, no tiered ticket system before a human picks up.

End to end. From first call, through forensics, containment, and full restoration — one team stays with you.

Insurance & counsel ready. We coordinate with your cyber insurer and breach counsel so everyone's in the loop.

Comprehensive toolset. We deploy a full suite of enterprise-grade security tools managed by our 24/7 MDR team that works in tandem with our IR team.

FROM YOUR FIRST CALL TO FULL RECOVERY

HOW OUR INCIDENT RESPONSE WORKS

Our incident response process is based on National Institute of Standards and Technology (NIST) framework — a structured, cyclical process to help organizations detect, contain, and recover from cybersecurity incidents.

01
Identify. An incident responder answers, sizes the incident, and starts guiding you within minutes.
02
Protect. Our 24/7 MDR team stops attackers' access across endpoints, identities, and email, while also hunting for backdoors.
03
Detect. While our MDR team contains the threat, our IR team is determining root cause, scope, and what data was touched.
04
Respond. We eradicate the threat and work side-by-side with your team to restore operations safely.
05
Recover. You get a clear incident report and concrete next steps so it doesn't happen again.

INCIDENT RESPONSE RETAINER

INCIDENTS WE HANDLE

Ransomware & data extortionBusiness email compromise (BEC)Active intruder / hands-on-keyboard attacksData breaches & exfiltrationMalware & persistent infectionsCompromised accounts & identity attacksInsider threatsPhysical breach